FAQ
SHIPPING POLICY
For items that are in hand and ready to ship, please allow 7–14 business days for shipping and tracking information. We will post updates on production and shipping status for drops on our Instagram page, @deathkeepsmealiveofficial.
For preorders, please allow 10–14 weeks for production to be completed so we can guarantee the highest quality of our products.
Once your order has been shipped, you will receive an email with your shipment's tracking information, allowing you to keep tabs on the progress of your delivery.
INTERNATIONAL SHIPPING POLICY
International customers, please note that once an order is placed, we are unable to make changes or edits to it.
We do not cover taxes and duties associated with international shipments. Our international carrier will contact you directly regarding any fees associated with your shipment.
Please be patient, as international orders may take longer than usual to process.
SIZING
To help you find the best fit, the following information is available on every product page:
• Product-specific measurements (e.g., sleeve length, pant leg width, etc.)
• The size of the garment worn by the model, along with their specific measurements
The above information can be found on each item's product page.
Our team is always available to answer any questions regarding measurements and fit.
RETURNS & REFUNDS
We are not accepting returns at this time unless a garment arrives damaged or defective. We value customer relationships above all else.
If you have any problems with your order, don't hesitate to contact us via Instagram DMs or through our contact page.
CARE
Hand wash or machine wash on a cool setting and hang dry to extend the life of each piece. Any alteration or personalization of a garment is welcome—make it yours, thrash it around.